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The Refill Shoppe

A Ventura, California refillery (established 2010) that mail-orders bath, body, and home cleaning liquids by the fill, with a fold-up-and-mail-back empties process. Cleaning products are one part of a broader bath/body/home refill catalog rather than the sole focus. Suits a household that wants a genuine refill-by-mail relationship rather than a one-time purchase.

What it's good at

  • Operates a fold-up-and-mail-back empties system: customers return empty refill pouches by mail and get them refilled and shipped back, rather than only offering one-way refill pouches
  • Free shipping on US orders over $75, stated on its own site

Worth knowing first

No third-party certification found — trust rests on the company's own claims, not an outside audit.

The Refill Shoppe homepage
Visit The Refill Shoppe

How we scored it

Sells only its own bath/body/home refill formulations — a single-brand catalog, not a mixed marketplace.

Score breakdown

2.8avg /5
Editorial
3/5

Genuine, longstanding (2010-founded) refillery with a real mail-back loop, but cleaning is a subset of a broader bath/body/home catalog. Source

Trust
2/5

No third-party register-verifiable certification (B Corp, EWG, MADE SAFE, Leaping Bunny) was located for this business this session; trust rests on its own claims and 2010 founding date. Source

Value
3/5

Refill-by-mail avoids repeat full-price bottle purchases, but per-item pricing (e.g., $32 rollers, $14 lip balms) is boutique-tier, not discount. Source

Selection
2/5

Cleaning is one slice of a wider bath/body/home refill catalog rather than a deep cleaning-specific range. Source

Shipping
4/5

Free shipping over $75 stated directly on the retailer's own site. Source

Service
3/5

Low-confidence score — no explicit standard return/refund policy could be located on official pages this session; the mail-back refill process is a service commitment but is distinct from a return policy. Source

The company behind The Refill Shoppe, Inc.

Founded
2010
Headquarters
Ventura, California
Ownership
Independent

No outside owner who can reset the standards.

Ownership / parent companyIndependent
B Corp certifiedCertified1% for the PlanetMember
Agent researched

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